Tracey joined FNTC in 2001 as a student, undertaking her NVQ level 3 in Business and Administration. In 2004, once she completed her NVQ Level 4 Business and Administration, Tracey went on to undertake her Internal Verifiers qualification. Achieving this qualification enabled her to become the lead IQA for the Business area.
In 2011 Tracey became Business Curriculum Coordinator specialising in Quality Assurance and day-to-day management of the Business curriculum team. She has successfully supported a range of learners, employers and assessors in improving the quality of learner experience, workforce skills and success rates.
In 2018 Tracey became the Quality and Compliance Manager responsible for ensuring FNTC’s provision is fit for purpose, consistent and meets both external and internal requirements.
Gemma joined FNTC in March 2010 as a trainee assessor in childcare. Gemma successfully completed her assessing award becoming a qualified assessor, supporting hundreds of learners in achieving their childcare qualifications.
Gemma went onto achieve her Internal Quality Assurer qualification which is integral to any training and assessment program. It provides reassurance to learners that the standards against which they are being assessed, are being adhered to. It also provides reassurance to the awarding body that the standards are being applied rigorously.
In 2019 Gemma was promoted to Teaching & Quality Manager for apprenticeships and full cost learners taking full responsibility for managing, developing and enabling successful delivery of teaching, learning and quality activities at FNTC, across a multitude of apprenticeship standards and full cost provision.
Ryan joined FNTC in March 2019, taking on the role of Digital Marketing Manager, Digital Marketing Coach and Special Projects Coordinator. Ryan’s background in the marketing sector, in which he covered a variety of roles, including social media executive, SEO specialist and brand stagiest, allowed him to hone his skills in the marketing industry.
Ryan is passionate about delivering and implementing contemporary marketing tactics and is keen to show how diverse digital marketing can be. Ryan’s team is responsible for creating content across a range of social media platforms, website optimisation, graphics and overall monitoring FNTC’s growth and awareness.
Emily has been with FNTC since 2015, originally joining the team as a Business Development Administrator. During her time at FNTC, Emily has shown a clear determination to continue to develop herself both professionally and academically by completing a multitude of qualifications, including her Level 2 and 3 Business Administration Apprenticeship, English GCSE and a certificate in Mental Health Awareness and Learning Difficulties.
Emily is passionate about making sure students are fully supported throughout their learner journey, right from being given their IAG to successfully completing their Pre-Apprenticeship programme.