About the role
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Operational/ Departmental Manager is a Level 5 qualification which includes all the skills, knowledge and behaviors of an effective and successful manager.
On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI.
Who Is Eligible?
The apprenticeship is suitable for those who are, or wish to become, Operational/ Departmental Managers. This includes individuals who are at the start of their career that wish to become Operational/ Departmental Managers. Also those aspiring or existing managers who may already have developed practical experience but who wish to develop their theoretical understanding of management skills further.